Who We Are
This policy applies to Flex Movers Las Vegas, 1644 Raindance Way, Las Vegas, NV 89169, and to this website.
Information We Collect
- Information you give us: name, phone number, email address, move addresses or ZIP codes, move date, home size, and anything else you tell us when you call, text, or submit a form.
- Automatically collected: IP address, browser and device type, pages viewed, and how you arrived at the site, collected through cookies and similar technologies.
- Call and message records: records of calls, texts, and messages between you and us, kept so we can service your move.
How We Use It
- To respond to your enquiry and prepare your estimate
- To schedule, perform, and follow up on your move
- To send you service messages about your booking
- To improve our website and understand which marketing works
- To meet legal, insurance, and record-keeping obligations
We do not sell your personal information.
Who We Share It With
We share information only with service providers who help us operate, and only as needed:
- HighLevel (LeadConnector) — our customer relationship and messaging platform
- Meta — advertising and conversion measurement via the Meta pixel
- Google — website analytics and advertising measurement, where enabled
- Square — payment processing; card details are handled by Square and are not stored by us
- Insurers, professional advisers, and authorities where required by law
Text Messages
If you give us your phone number, we may contact you by text about your enquiry or move. Our SMS & Text Messaging Terms explain consent and how to opt out. We do not share SMS opt-in consent or phone numbers with third parties for their own marketing.
Cookies & Tracking
This site uses cookies and tracking pixels. Details, and how to opt out, are in our Cookies & Tracking Policy.
How Long We Keep It
We keep enquiry and move records for as long as needed to service the move and to meet legal, tax, and insurance obligations, then delete or anonymize them.
Your Choices
- Reply STOP to any text to stop receiving texts.
- Use the unsubscribe link in any marketing email.
- Ask us for a copy of the information we hold about you, or ask us to delete it.
- Nevada residents may submit a request that we not sell their covered personal information. We do not sell personal information, but requests can be sent to the contact address below.
- California residents may have additional rights regarding access, deletion, and sale or sharing of personal information.
Children
This website is not directed at children under 13, and we do not knowingly collect their information.
Contact Us
To make a privacy request or ask a question, call (702) 900-2309, email [email protected], or write to us at 1644 Raindance Way, Las Vegas, NV 89169.
We may update this policy from time to time. The effective date above shows the current version. This document is provided for transparency and is not legal advice.